im going abroad . and i want to deactivate my account , what i am going to do

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im going abroad . and i want to deactivate my account , what i am going to do
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Posted 4 years ago

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Sophia, Mobile Master

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HI Arrianne, you need to call Koodo (*611) and request the "seasonal hold program". This will cost $15 per month, plus $5 (ONLY if you are on Tab Medium). Please note that you will not be able to go back on your current plan when you come back from your travels... you'll have a pick from one of the then available plans :) 
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Xavier

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A big star!

Hey arrianne, you can also get your seasonal hold plan from your self serve account. Just log in, go to plans and addons and select "Change Plan". There is a drop down menu from where you can change your plan to seasonal hold.

yay.
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Myke

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@Sophia, it depends if her current rate plan is still around. If it is, she can still choose it :).
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Sophia, Mobile Master

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Haha true Myke, I always assume people are on awesome grandfathered plans :D

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