Im using samsung s6

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  • Updated 3 years ago
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Hi! I have a problem.. i started using this koodo last dec. 14,2015 at first when i started txting to the phils they recieved my msgs and then after how many days of using this they told me that they never received any txt msg from me.so how is this happened? The format i am using when i txt to phils is this 01163.when i tried to tx my own # i received the msg but when i texted my roaming # i dont receive any txt but my signal in roaming is good because i can receive a txt msg from others. Please help me to figure this out..
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loida mar

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Posted 3 years ago

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Nabil, Employee

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Hi there!

That's odd. What we will recommend is deleting the conversation and the contact from your phone, then re-register the contact and try to send a message to this number. If you are still experiencing issue, you'll need to get in touch with our Technical support for complete troubleshooting.

Thanks

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