Im trying to pay my koodo bill on self serve and it says my username isnt right ?how do i pay my n ill if i cant log in

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  • Updated 2 years ago
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Im trying to pay my koodo bill on self serve and it says my username isnt right and that i used a different one .not possible as its my email address. ?how do i pay my n ill if i cant log in
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Liss Mountain

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Posted 2 years ago

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Sophia, Mobile Master

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Have you logged into the account before, Liss? Perhaps with a different email address? If you just signed up, it might be that the rep made a mistake entering your email... did you ever receive emails from Koodo?
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Bernard, Official Rep

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You can always click on 'Forgot?' on the log in  page if you don't know/remeber your username.