Im trying to move my old number over from bell

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  • Updated 2 years ago
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Everytime i go online to koodomobile.com/portmynumber i keep getting an error message on the pagr saying 'service temporarily unavailable'. Can i be using my new koodo phone with the number assigned to it until this message disappears?
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nicole

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Posted 2 years ago

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Sophia, Mobile Master

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If you already signed up for Koodo, you can use it with a temporary number as long as you like... you should be able to port in your Bell number though in self service - I wouldn't worry too much about this error :)
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Chad Burr, Mobile Master

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Login to self serve and choose change number

You'll be given the option to port in a number from another carrier.