I'm trying to log in but it says my account has been linked to another email.

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  • Updated 1 year ago
  • Answered
I had a prepaid account with Koodo and recently changed to a monthly one. At the kiosque when I switched plans I had the same issue as now but, I after trying a few times I was able to login. Now is blocking me again and I can't access my monthly account. 
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Cristina Marufuji

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Posted 1 year ago

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David, Mobile Master

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Contact Koodo directly so they can reset your account. Easiest by PM from their Facebook page or by DM from their Twitter page.