I'm trying to log in but it says my account has been linked to another email.

  • 2
  • Question
  • Updated 9 months ago
  • Answered
I had a prepaid account with Koodo and recently changed to a monthly one. At the kiosque when I switched plans I had the same issue as now but, I after trying a few times I was able to login. Now is blocking me again and I can't access my monthly account. 
Photo of Cristina Marufuji

Cristina Marufuji

  • 82 Points 75 badge 2x thumb

Posted 9 months ago

  • 2
Photo of David

David, Mobile Master

  • 83,374 Points 50k badge 2x thumb
Contact Koodo directly so they can reset your account. Easiest by PM from their Facebook page or by DM from their Twitter page.