I'm trying to add an international plan to my phone, but the links aren't working?

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  • Updated 10 months ago
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I've been trying to access the self-serve option to add an international plan to my phone, but the website keeps timing out. 
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Kristine Dahl

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Posted 10 months ago

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Goran, Mobile Master

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You can add them via the text codes showing at the bottom of the international plan.
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Kristine Dahl

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I'm trying to. The website keeps timing out. I've been trying for two days. What's going on?
(Edited)
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Goran, Mobile Master

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I took a look just in case you can't get the site to work for you for some reason. Unfortunately there are currently no roaming agreements in place with carriers in Romania. Your best bet then is to go here:
http://prepaid-data-sim-card.wikia.com/wiki/Romania

Pick a plan that meets your needs the best. Data is dirt cheap in Romania. Like dirt cheap. And if you need to contact home, you cna use messaging apps, or calling cards, or a VoIP app like Fongo which gives you a Canadian number for free and uses data to make the connection. Or Skype. There's many options. 
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Dennis, Mobile Master

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https://www.koodomobile.com/help/international-pay-use-roaming

If you select Romania as the country you will see 5 roaming partners.  As long as they have coverage, you can roam on their network
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Goran, Mobile Master

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Unfortunately Dennis it states that there is no service available with any of them at this time.
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Dennis, Mobile Master

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Wow you are right.  What's up with that @Bernard?
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Bernard, Official Rep

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The list must not be up to date and I will confirm. I just got back from Romania and used my international add-on no problem. Carrier agreements change frequently, I suspect we missed the update on this. 
(Edited)
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Bernard, Official Rep

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As per Goran Kristine, the roaming add-ons can only be added via text. You will find them here:
https://www.koodomobile.com/add-ons?INTCMP=KMNew_NavMenu_Shop_Addons

Click international plans and follow the instructions.  
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Kristine Dahl

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The link isn't working. Just times out. Is there a problem with your system perhaps?
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Goran, Mobile Master

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Try clearing browser cachce. Try another browser. Try viewing it in private or ignognito mode of your browser. Let us know if you still cannot see it.

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