I'm staring at my confirmation email right now yet when I go to retrieve my password thinking this may be the problem, I got told that my email is not registered .

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Why Am I unable to login to Self Serve?
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Trent J.T. Hibbs

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Posted 4 years ago

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Ivan, Mobile Master

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Please refrain from using such language in the community as it's against the guidelines: http://fanpage.koodomobile.com/commun...

I'm not offended or anything, but if you get yourself banned from the Community, you're not going to be able to get your questions answered.

In order to get any account-related problem sorted out, you'll have to call customer service. 611 from your Koodo phone, or:

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Trent J.T. Hibbs

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Great. Sorry for the "curse" word. and thanks for all your "help."
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Ivan, Mobile Master

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You're "welcome".

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