I'm not able to send international texts or make calls from Spain. I can receive texts and data works.

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  • Updated 1 year ago
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I'm not able to send international texts or make calls from Spain. I can receive texts and data works. I have both voice and data roaming monthly add-ons activated. I have also tried removing the SIM card and toggling the airplane mode to reset the connection. I am using an iPhone 5s. Any ideas?
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Kurtis Schram

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Posted 1 year ago

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Goran, Mobile Master

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Give a different texting app a shot. Are you doing +[country code] when you text or call?
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Kurtis Schram

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Yes, I am using the +[country code]. I tried entering the numbers manually instead of using contacts to be sure.
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Josie, Employee

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Hey Kurtis, let's give this another shot to refresh settings: set your phone in airplane mode for about 15 seconds.  Please get back to us and let us know if it works
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Kurtis Schram

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Thanks Josie, it is working now. Did you change something on your end?
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Josie, Employee

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Great stuff!!  Thought it'd be worth a try to refresh on our end but think it was another attempt to reset that kicked it in so to speak.  Enjoy Spain!
(Edited)
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Goran, Mobile Master

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Can you see which network you're connected to for roaming? And if you have the network selection to connect to any type of network?