Im lost without my phone. :(

  • 1
  • Question
  • Updated 3 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Topic is out of date

Ive lost my phone. (Yes, I already have suspended service, etc.) My sister has offered me her unlocked iPhone 5 to use for now. Can I do that? Do I just take it to a Koodo store and get monthly plan chip to put my existing account on it? (I think she was with Telus, but since its unlocked I have no idea if that matters)
Photo of Allson Beggs

Allson Beggs

  • 90 Points 75 badge 2x thumb
  • sad

Posted 3 years ago

  • 1
Photo of Dennis

Dennis, Mobile Master

  • 195,954 Points 100k badge 2x thumb
Yes you can.
You just need to buy a nano sim from Koodo and transfer your number over to the new sim
Photo of Allson Beggs

Allson Beggs

  • 90 Points 75 badge 2x thumb
Okay, thank you. :) (Im so not technology-savvy, I've written down the term "nano sim")
Photo of Dennis

Dennis, Mobile Master

  • 195,954 Points 100k badge 2x thumb
Nano is just the size of the sim. Show them the iphone 5 and they will know which one to get for you.

I'm not sure if they will set it up for you at the kiosk. If not all you r have to do is go to Self Serve>Phone and new phone and enter the new sim. After activating it may require a reboot. You may also need to call in to unsuspend the account
Photo of Allson Beggs

Allson Beggs

  • 90 Points 75 badge 2x thumb
Thats great! Thank you for your help. :)

This conversation is no longer open for comments or replies.