im lost need help

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  • Updated 4 years ago
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i recently bought a second hand iPhone and was told it was a TELUS but when I purchased my sim and calling cards the lady who tried to activate it said that you may be able to accept my calling and sim cards because Koodo and Telus are related...Can you help
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Tina Marie Moore

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Posted 4 years ago

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Sophia, Mobile Master

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What she meant is probably that you can use a Telus iPhone with Koodo as well without having to unlock it, Tina :) So if you are with Koodo, you can certainly use your new iPhone!
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Tina Marie Moore

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Nope she actually said if i explain the mix up to them they may be able to transfer the cards from TELUS to Koodo for me..
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Yannick

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Hi Tina, can you give us more details? Are you trying to activate a Telus SIM card with Koodo? If that's the case, it won't work as you must get a Koodo SIM card. Thank you!
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Tina Marie Moore

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Thank you for responding. I was giving some bad advice from an agent with TELUS but is now have it figured out. Thank you

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