I'm in France, I've added international texting and I still cannot send or receive SMS texts.

  • 1
  • Question
  • Updated 1 year ago
  • Answered
I'm in France and I've added International Texting - I've waited a couple of days and I'm still unable to send or receive SMS texts. I read that I need International Roaming to be able to make the add-on work, but when I try to add it, I get the message, 'no financial data'. Koodo has had no problem taking my monthly payment, so I'm at a loss about what to do now.
Photo of Therese Doucet

Therese Doucet

  • 110 Points 100 badge 2x thumb

Posted 2 years ago

  • 1
Photo of Bernard

Bernard, Official Rep

  • 81,124 Points 50k badge 2x thumb
@Therese, looking at your account everything seems fine. Could you try putting your iPhone on airplane mode for 15 sec and back? Sometimes that can help refresh settings and connections to networks.  Let us know if that fixes things. 
Photo of Robert

Robert, Mobile Master

  • 107,634 Points 100k badge 2x thumb
If not, you can always try a full restart of the phone if Bernard's suggestion doesn't work.
Photo of Therese Doucet

Therese Doucet

  • 110 Points 100 badge 2x thumb
Hi Bernard,
It worked! Thanks so much.
Photo of Therese Doucet

Therese Doucet

  • 110 Points 100 badge 2x thumb
I didn't see Robert's response prior to my last post, so to be clear, I just switched airplane mode on and off, and that worked. Thanks again.