I'm also trying to pay my bill, credit card not accepted. Tried to call 611 and 1866995-6636, no answer;

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John Bower

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Posted 2 years ago

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Goran, Mobile Master

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When you say no answer do you mean that you cannot even connect the call to the automated service? You can also pay via online banking making Koodo a payee.
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Ivan, Mobile Master

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Does your credit card billing address match the address that Koodo has on file? They have to match.
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Bernard, Official Rep

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John, pls dial #123 from you mobile phone and chose option 3 to make a payment. We are looking at identifying the issue. Thanks for your patience!

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