I'm already a customer, is upgrading and adding a tab considered a new activation and therefore qualifies for the $200 bonus gift?

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I want a new phone and have a positive tab. I'm already a customer, is upgrading and adding a tab considered a new activation and therefore qualifies for the $200 bonus gift?
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Iain Shankland

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Posted 1 year ago

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Chad Burr, Mobile Master

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If you're adding a new line then yes. Otherwise it's not a new activation, it's an upgrade.
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Goran, Mobile Master

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You can try Bestbuy for Boxing Day perhaps since the flyer states new and renewal but they might claim it a mistake or something
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Goran, Mobile Master

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Last year they didn't do it for Koodo phones at least, sadly.
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Heather Milne

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They may claim it a mistake but that would also be false advertisement... to increase customer flow...
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Mayumi, Mobile Master

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And I would insist for GC and they(BB in this case) should honor it.
(Edited)
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Jru Gordon

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some multi-brand retailers are offering bonus gift cards or PC Plus Points on upgrades on only the S5 Neo and the iPhone 5s on Koodo.  Other phones, the GC's/Points are only on New Activations
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titaniumtux

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YMMV, but you could call in and talk to loyalty to get some sort of deal to justify doing a HUP (Hardware Upgrade). Otherwise, the only way to take advantage of the gift cards would be a NAC (new activation). Could port out to another carrier, then port back in. Hopefully loyalty will give you a good enough deal to prevent you from having to resort to that.

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