If you get confirmation email after ordering phone online, does that guarantee approval?

  • 1
  • Question
  • Updated 1 week ago
I know a silly question, but my credit isn't the best so I'm a little sketchy and was wondering if there were further checks or if I'll for sure be getting the phone. Could you check order status HFO20004544
Photo of Stephanie Playford

Stephanie Playford

  • 80 Points 75 badge 2x thumb

Posted 1 week ago

  • 1
Photo of Goran

Goran, Mobile Master

  • 94,240 Points 50k badge 2x thumb
Well you were confirmed so you're good. You don't get a notification of shipment u til it is processed. A rep here could look into it but it's likely just going to be "processing" until it gets sent out and then youre notified.
Photo of Stephanie Playford

Stephanie Playford

  • 80 Points 75 badge 2x thumb
Okay great thanks. And is there still a backlog on orders? I read about it in the threads but don't recall seeing anything about it when placing my order. Thanks for the quick response!
Photo of Goran

Goran, Mobile Master

  • 94,240 Points 50k badge 2x thumb
It seems like it will probably be a few days as someone else commented seeing after over 2 days so I surmised that the wait time is gonna be a few business days which is below Koodo's threshold for placing a warning on a delay.