If the sensor for the touch screen is broken is there anything I can do or do i have to buy a new phone?

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If the sensor for the touch screen is broken is there anything I can do or do I have to buy a new phone? to clarify, the screen lights up and if I shake my phone the camera screen comes up but I can not select anything. The phone is a Moto X play. 
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Selena Henderson

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Posted 2 years ago

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Goran, Mobile Master

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Try restarting, and doing a hard factory reset. It'll wipe the device so if you can back anything up do it.
https://motorola-global-en-roe.custhe...

If that won't fix it then if you have had it for less than a year you can use the warranty to get it fixed. They'll determine if it wa your fault or not of course. Beyond one year it's out of your pocket unfortunately.
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BobTheElectrician

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Check local prices on Kijiji for repair services or replacement if you are out-of-warranty. Typical touch pad & glass replacement is around $150 depending on the shop & phone model.

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