if i want to cancel a phone number could i do it online?

  • 1
  • Question
  • Updated 4 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: 1-866-995-6636

Photo of Sandy Khalid

Sandy Khalid

  • 70 Points

Posted 4 years ago

  • 1
Photo of Jonathan I

Jonathan I, Mobile Master

  • 114,404 Points 100k badge 2x thumb
Nope, account cancellation can only occur with a rep over the phone. 1-866-995-6636 and press 0 a few times to get to a rep and go from there.
Photo of Chris Petersens

Chris Petersens

  • 47,266 Points 20k badge 2x thumb
Why can't people cancel online? You can easily port out to another company without notifying koodo, but if for some reason you no longer need the phone or leave the country you need to call?
Photo of Cameron Jones

Cameron Jones

  • 6,960 Points 5k badge 2x thumb
@ Chris, I think it's because they want to know why you're cancelling

This conversation is no longer open for comments or replies.