If i want to add a second line, does the other person need to be with me?

  • 1
  • Question
  • Updated 1 year ago
  • Answered
I am looking at adding my hubby to my account as a second line. Does he need to come to the store with me, since it will be his phone? Or can i go by myself and get it all hooked up for him, while he is at work? Again he will be getting added to my account as a second line, would like to get it done ASAP but if he has to come with me, it'll be a bit beforw we can go together. Thank you for your help!
Photo of Katherine Moro

Katherine Moro

  • 82 Points 75 badge 2x thumb
  • unsure

Posted 1 year ago

  • 1
Photo of Robert

Robert, Mobile Master

  • 101,484 Points 100k badge 2x thumb
Hello Katherine,

Considering you're an adult, you can open a line for whomever you want on your account. I did it for my little brother at X-Mas and had no problem.
Photo of Katherine Moro

Katherine Moro

  • 82 Points 75 badge 2x thumb
Awesome, thank you! I just didnt want to drive all the way to the store and end up finding out he needed to be there to sign something and then have to come all the way back to get him. Its about an hours drive each way, so figured I'd save myself some time.
Photo of Mayumi

Mayumi, Mobile Master

  • 111,386 Points 100k badge 2x thumb
You can refer your husband before you add him.
Photo of titaniumtux


  • 12,892 Points 10k badge 2x thumb

Agreed with Mayumi. Email him the refer a friend promo, then ask him to activate the promo before you go to the Koodo shop. Once you've activated his new line on your account, at his convenience, he can complete the promo by confirming his new Koodo number (or his old number if you ported it from another carrier).

If you're porting in a number through self-serve, you can still complete the refer a friend promo with the temporary number, however it'll happen faster if you do it with the ported number after the number port is complete.

Hope that helps.