If I use a wifi network why would I be charged for talk time?

  • 1
  • Question
  • Updated 8 months ago
I have a pay as you go phone and paid for a talk booster, so to avoid using up my minutes, I though I would use available unsecured WiFi networks, but to my surprise, it still used up my daytime minutes, and I would like to know why?
Photo of Paul Rodrigues

Paul Rodrigues

  • 70 Points

Posted 8 months ago

  • 1
Photo of Allan

Allan, Mobile Master

  • 62,392 Points 50k badge 2x thumb
Having wifi and making calls are two unrelated things. If you make a call you use minutes.
Were you told otherwise by a Koodo employee or something?

Note: There is such a thing as wifi calling (Koodo doesn't have it yet) that allows you to make calls over with but usually minutes are still deducted when using this.
Photo of Dennis

Dennis, Mobile Master

  • 196,120 Points 100k badge 2x thumb
Unless you are making calls via Skype, Hangouts, Whatsapp, Messenger..... calls that uses data like on a computer.
Photo of Dinh

Dinh, Mobile Master

  • 41,784 Points 20k badge 2x thumb
You can always check your detail minutes in selfserve (when, how long did it happen and how much they charged you).

Unless you use VoIP apps like other mentioned, you will be charged for talk time.