If I order a phone online how do I activate it and how do I transfer my phone numbers and pictures from my old phone?

  • 2
  • Question
  • Updated 2 years ago
  • Answered
Photo of Kristen Cook

Kristen Cook

  • 110 Points 100 badge 2x thumb

Posted 2 years ago

  • 2
Photo of David

David, Mobile Master

  • 93,614 Points 50k badge 2x thumb
What phone do you have and what phone are you planning to buy?
Photo of Kristen Cook

Kristen Cook

  • 110 Points 100 badge 2x thumb
I have the Nexus 5 and was planning to order the LG
Photo of Kristen Cook

Kristen Cook

  • 110 Points 100 badge 2x thumb
My nexus 5 is broken so I can't access anything on my phone.
Photo of David

David, Mobile Master

  • 93,298 Points 50k badge 2x thumb
Then unless the information is already attached to google services, you are out of luck. You can't transfer information from a phone that does not work.
Photo of Kristen Cook

Kristen Cook

  • 110 Points 100 badge 2x thumb
Nooooooooooooooo!!!!!!!!!!!!!
Photo of David

David, Mobile Master

  • 93,298 Points 50k badge 2x thumb
You never made backups or stored info in the Google cloud?

I suggest you set them up on your new phone to prevent a recurrence of such data loss.
Photo of Kristen Cook

Kristen Cook

  • 110 Points 100 badge 2x thumb
Thanks for your help