If I have a phone from fido that has never been activated, can I use it with a koodo SIM? Fido doesn't have imi # on computer

  • 1
  • Question
  • Updated 2 years ago
  • Answered
If I have a phone from fido that has never been activated, can I use it with a koodo SIM? I tried to get fido to unlock it, but they said they don't have the imi number (or what ever it may be called) in their computers. I'm not sure what this means
Photo of Dee Rae

Dee Rae

  • 90 Points 75 badge 2x thumb

Posted 2 years ago

  • 1
Photo of David

David, Mobile Master

  • 89,034 Points 50k badge 2x thumb
Some phones are what is called "carrier locked" or "SIM locked" meaning they are attached to the first carrier SIM installed in the phone. IF yours is one of this type of phone, then inserting the Koodo SIM would lock it to Koodo. This would also explain why Fido has no record of the IMEI, as int could not be registered to Fido, until the SIM is inserted.

Worst case, you'll need to pay a few tens of dollars to a third party unlocking service if your Android phone is indeed locked to a carrier other than Koodo.
Photo of JeremyESQ

JeremyESQ

  • 2,174 Points 2k badge 2x thumb
Dee Rae, please advise what make/model phone it is so that someone here can validate if it will work on Koodo's network.

I **just** got burned on this as I unlocked my old Fido Samsung Linx (T369) in the hopes of using it on Public Mobile (same Telus network as Koodo). No dice since only Rogers still supports a 2G network. $32 lesson learned!