If I buy a phone outright, is locked to Koodo?

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Hi there.  I'm an active Koodo member and am looking to buy a phone outright.  The phone is for my dad who lives in Europe and it needs to be unlocked.  I'm looking to buy him a LG G3 ... is this possible?  PHones are so much cheaper here!!!  Thanks!!!
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Beinta Hansen-Wong

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Posted 3 years ago

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Taylor Upshaw

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Hi Beinta!

By default most phones are locked to their provider (with some exceptions), even if they're purchased outright. However, you can get the phone unlocked for $35, however it may need to be attached to an account to do so. You can call Customer Service (*611) to clarify this. 

Good luck and I hope your Dad enjoys the G3 !
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Beinta Hansen-Wong

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Thank you so much!  $35 is nothing in comparison to what he pays!  I'm sure that he'll love it!  It's what I have and it's great! 
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Robert, Mobile Master

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You can also unlock it via eBay which will be less expensive and will do the same work!
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Paul Deschamps, Mobile Master

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Another place to unlock are website such as gsmliberty.com or something Cellunlocker.Net and prices are usually $15 - $30 to get the unlock code for most Android devices. I like to use these websites because they're reputable and I've always had my phone unlocked within 15-20 minutes with gsmliberty.com
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Taylor Upshaw

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Keep in mind that these sites price their unlocking fees in USD so factor in the conversion rate at time of purchase. I've been burnt by this before and had to learn the hard way :(
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BobTheElectrician

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Koodo will probably insist that the phone be on a plan in good standing for 90 before agreeing to unlocking it themselves. That's the code of conduct that applies to all Cdn cell providers.

Third party unlock not governed by those rules. Try Paul's sources above.

Best to double check that the frequencies supported by your choice phone will work for your dad's needs: here's a link:

http://www.worldtimezone.com/gsm.html
(Edited)
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5s

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Benita, you indicated that phones cost more in Europe. If you don't mind me asking, how do our Plans compare to Europe price wise?
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Paul Deschamps, Mobile Master

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Gsmliberty.com is in Canadian dollars not sure about the other as I've personally never used it but know others that have.
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Andrew

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I would also advise you find out details about the carrier he will be using as phone manufactures offer different models in various regions. This being said a phone purchased in Canada may always work on a carrier in Europe due to differences in the supported network frequency bands. Looking at the online the models provided to both countries are quite different in terms of supported frequency.  The model purchase through Koodo uses (HSDPA 850 / 1900 / 2100) for 3G and (LTE 700 / 850 / 1900 / 1700 / 2600) for 4G LTE, so you may want to verify with the selected carrier that it will work on their network otherwise he won't be able to use the phone. 

http://www.gsmarena.com/lg_g3-6294.php 
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5s

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Good call Andrew!

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