if I am on a plan and then I pay off my tab can I switch to prepaid? Also, if I'm on a plan and want to pay off my tab early can I do that?

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if I am on a plan, and then I pay off my tab, can I switch to prepaid? Also, if I'm on a plan and want to pay off my tab early, can I do that? Also, I have a Moto E2 that's less than 6 months old; can I somehow use that as a sort of down payment on a new phone?
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Stephen Wallace

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Posted 2 years ago

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Tayeb A, Employee

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Hello Stephen :)

You can payoff your Tab anytime you want (one-time payment) then switch to Prepaid. Please keep in mind that you need to get a Prepaid SIM Card at your local Koodo Store or by visiting one of our retail partners near you (http://koo.do/kdostore). We do offer a trade-in program that allows you to earn Tab points to use towards the purchase of a new phone. However, this program is not available on Prepaid as it's Tab-based. More information here: http://koo.do/VmmoQG

Let us know if you have more questions!

 
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Stephen Wallace

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does it cost any extra money to switch to prepaid after my tab is paid?
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Karine

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Hey Stephen! Besides the $20 Prepaid SIM card you'll have to purchase, there is no fee for changing from postpaid to prepaid! Enjoy your weekend! 

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