If I am in the US and I have International Roaming Plan, do I have to pay ALSO the $7.00 for using the phone in the US?

  • 1
  • Question
  • Updated 3 months ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

I have the add on for international calling ($10 a day) and I will be in the US couple of days and from there I plan to call Mexico. Do I have to pay for the US Roaming add on on top of the $10 I'm paying for International Roaming add on?. I have an iPhone 8 plus which is mine.
Photo of Jedi Master

Jedi Master

  • 120 Points 100 badge 2x thumb

Posted 6 months ago

  • 1
Photo of Camilo_A

Camilo_A

  • 31,746 Points 20k badge 2x thumb
Hi there!

You mean the 10$ Unlimited USA calling? if yes, that option is to call the USA from Canada, so yes, if you are in the USA you are roaming, therefore charges will apply...

You have Easy Roam as an option or pay per use, so based on your trip length you need to decide what is better for you!
Photo of Jedi Master

Jedi Master

  • 120 Points 100 badge 2x thumb
What I have is the $10 add on for international calling and I want to use my phone in the US so what I want to know is if on top of the $10 add on for international calling I have to have ALSO the add on for calling from the US.
Photo of Dennis

Dennis, Mobile Master

  • 196,080 Points 100k badge 2x thumb
The international calling Add-on is not included within Easy Roam as started in the Nitty Gritty
https://www.koodomobile.com/easyroam

Photo of Dennis

Dennis, Mobile Master

  • 196,080 Points 100k badge 2x thumb
Easy Roam US is only for when you are in the US.  This includes calls from the US to the US and Canada

EasyRoam International is when when you are roaming in an international country that is not the US but qualifies for Easy Roam (like Mexico).  This iscludes calls from the country you are in to the country you are in and Canada.

So if you are in Mexico at Noon and use Easy roam for the first time you get charged $10 for 24 hours.  But if you leave Mexico and Arrive in the US on the same day at 1PM and you use easy roam, you get charged another $7 for Easy Roam US

If you are calling Mexico from the US, you will be subject to pay per use roaming rates as noted here
https://www.koodomobile.com/payperuse?INTCMP=KMNew_EasyRoamCTA_PayPerUse
Photo of sherri

sherri

  • 60 Points
I tried adding Easy Roam US, and when I went to check it, there was the Easy Roam International for $10 also (above the $7 for US) When I took it off, it took off my Easy roam US add on...why?
Photo of Goran

Goran, Mobile Master

  • 97,204 Points 50k badge 2x thumb
Because it would appear that it enables them in lock step. You won't have it kick in international unless you're outside of Canada and the US.
Photo of Jedi Master

Jedi Master

  • 120 Points 100 badge 2x thumb
Thanks. That clarifies my question. Can I have BOTH International add on and US add on and use them combined? (let's say I am in the states and from there I want to call Mexico)...$10 + $7.00?
Photo of Dennis

Dennis, Mobile Master

  • 196,080 Points 100k badge 2x thumb
No you cannot.  When in the US, you can only use Easy Roam US and it does not include calls from US to other countries except for Canada
Photo of Jedi Master

Jedi Master

  • 120 Points 100 badge 2x thumb
That answers 100% my question then. Gracias!
Photo of Dennis

Dennis, Mobile Master

  • 196,080 Points 100k badge 2x thumb
De nada

This conversation is no longer open for comments or replies.