If credit card maxed out for automatic top-up but sufficient funds in account from other sources, do I still keep boosters and plan?

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  • Updated 3 years ago
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My credit card is maxed out so my automatic top-up might get rejected. However, I have money in my account. If my credit card can't automatically renew, but I still have money in my account, will my bill still get paid and will I keep all my minutes and data boosters
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Dom Mill

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Posted 3 years ago

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Tayeb A, Employee

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Hey Dom,

In order to top-up you need to have sufficient funds in your prepaid account or get a top-up voucher (click here: http://koo.do/1FGnrCE)

You can check the amount of service credits on your account at anytime by logging into Prepaid Self Serve or dialing *611 on your phone (it's a free call!).

Hope this helps!

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