I tried using your mobile app to pay my phone bill, but it won't accept my debit card

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  • Updated 5 years ago
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I have paid the bill using online banking instead, but you won't receive the payment until 2 or 3 days time. Can you please waive any late fees associated with this payment, given that I was unaware that debit cards were not accepted by koodo?
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Paul Burns

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Posted 5 years ago

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Timo Tuokkola, Mobile Master

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If the payment was made from the banking site on time any late fees will be automatically waived, even if the payment actually posts after the due date.
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Does any cellphone company accept debit card payments? I'm just curious. And no, I'm not talking about pre-authorized debit.
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Jorden, Mobile Master

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I'm not 100% sure but I think I saw some kind of ATM like kiosk in the bell store in my local mall that allowed debit payments... but didn't go in to actually investigate.
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Robert, Mobile Master

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Yes they do, you just need to setup Koodo on your online banking account or at your branch. You pay with your account more than with your debit card...

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