I phone is stuck on calling screen, will not turn off or do anything, what is wrong?

  • 1
  • Question
  • Updated 4 years ago
  • Answered
Photo of Pamela Messerschmidt

Posted 4 years ago

  • 1
Photo of Dennis

Dennis, Mobile Master

  • 196,026 Points 100k badge 2x thumb
I think it's frozen
Photo of Chopstix21


  • 276 Points 250 badge 2x thumb
Have you tried the soft reset on it? Try holding the 'HOME' button along with the top 'POWER' button at the same time for about 5-10 seconds. Once the screen turns off and if the Apple Logo does not appear just press and hold the 'POWER' button until the phone powers up again.

Usually this fixes the problem and shouldn't happen again, as it could just be a little bump in the software.

See if this works, if not we'll move to the next step!

This conversation is no longer open for comments or replies.