I only receive mms when i'm connected on the 3G

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  • Updated 5 years ago
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I got a nexus 4 connected with koodo.. I never had problem sending and receiving MMS but since I changed for my nexus I can't receive / send them exept if i'm on The 3G. It's frustrating! Is that normal? What can I do?
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Daphnée Bérubé

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Posted 5 years ago

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John Lee

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In order to receive and send picture and video messaging, you need to have a "data connection" online. Therefore, you need 3G enabled in order to send and receive these messages. However, you will not be charged because it is included in the Unlimited text, picture and video text.

Yet, the Nexus 4 may use some data when it is enabled in the background so make sure everything is off and will only work when WiFi is enabled.