I need to UN suspend my phone!

  • 1
  • Question
  • Updated 5 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: no longer relevant

Help!! I need to 'un suspend' my phone after finding it.. it's the only one I have and it says to call *611 - I do and it just says to call *611 :S
Photo of Courtney Bauming

Courtney Bauming

  • 80 Points 75 badge 2x thumb
  • confused

Posted 5 years ago

  • 1
Photo of Cast

Cast

  • 12,740 Points 10k badge 2x thumb
Get another phone and call 1-866-995-6636 if you can't unsuspend it by Self Serve.
Photo of Courtney Bauming

Courtney Bauming

  • 80 Points 75 badge 2x thumb
yeah.. it's the only phone I have. I realize you can call and do it, to me that is kind of a no brainer. Self serve is being ridiculous and saying I don't have the authorization to access that info.. I am the only one on the account.
Photo of Cast

Cast

  • 12,740 Points 10k badge 2x thumb
Dunno what else to tell you then other than call it in.
Photo of Ahmad

Ahmad

  • 96,102 Points 50k badge 2x thumb
If self-serve won't work, you'll have to find a way to call in. Borrow a friend or family members phone

This conversation is no longer open for comments or replies.