I need to get a new pin code. how do I do that?

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  • Updated 4 years ago
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Jill Edgar

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Posted 4 years ago

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Marco Falcone

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Press sign in, then click forgot password.
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Tayeb A, Employee

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Hey Jill,

You can give us a call at *611 from a Koodo phone or 1-866-995-6636 free of charge from a land line if you forgot your PIN code (Press 5 to reach our Customer Service).

Hours of operation:
Mon-Fri: 9am - 9pm local time
Weekends: 9am - 7pm local time

A Representative will be able to access your account to assist you with this.

Thank you!

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