I need assistance please.

  • 1
  • Question
  • Updated 5 years ago
  • Answered
I need help with my phone,I have a Galaxy ace 2,it's not letting me send photos although I have unlimited texting and picture messaging. Ive tried restarting it and both boxes in my data application are check marked. The photo I am trying to send is pending and it keeps saying that it will send when the service becomes available. What is the problem here? and how do I fix it?
Photo of Luna Poena Eternity

Posted 5 years ago

  • 1
Photo of Robert

Robert, Mobile Master

  • 103,644 Points 100k badge 2x thumb
Hey Luna,

You have data included in your plan?
Photo of Chris Petersens

Chris Petersens

  • 47,266 Points 20k badge 2x thumb
You don't have to have data in your plan for it to work. All the talk and text plans have picture messaging included. You just have to have your data on.
Photo of Dennis

Dennis, Mobile Master

  • 187,452 Points 100k badge 2x thumb
Pull out the battery and sim for a couple of minutes and then put them back and see if that works.

Also does your data work (try go onto the internet) when you are not on wifi?
Photo of Daniel Kim

Daniel Kim, Mobile Master

  • 34,736 Points 20k badge 2x thumb
maybe the reception in your area is not that good, try sending i different locations ex. starbucks and see if it works :)

This conversation is no longer open for comments or replies.