I need a fast solution - battery usage out of hand

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  • Updated 4 years ago
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I purchased the Samsung Galaxy S3 from the Mobile Shop in the Zehrs Brantford Store. Almost immediately I started having battery issues, and I have had it back to them at least 3-4 times since I purchased it. They keep playing with the apps and other things but it still works out that I often only get about 9 hours of battery life on each charge. Now that is with minimal usage as well, so I hate to think of what it might be when I start to use any apps or start calling more often. I need help as this is extremely frustrating. If I can't get a decent closure to the problem by Friday I will have no other choice but to close my contract and go back to my old phone. Thanks
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Paul Barber

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Posted 4 years ago

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rikkster, Mobile Master

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If you're within the 15 day return period, I would suggest returning the device for a new S3 or a different phone altogether (e.g. Moto G).

As far as a solution, check that Mobile data, Wi-Fi, Bluetooth, NFC, S-Beam and GPS are not enabled and running in the background as this will cause premature battery drain. Adjusting the screen timeout and brightness are other areas to check and the settings are found under Display.

If your device is set to LTE, you may want to set it to GSM/WCDMA so that the phone consumes less power. Depending on where you live, you may not have adequate LTE coverage but your phone will keep scanning for an active LTE signal, this will cause premature battery drain as well.

To do this, go to Settings > more settings > mobile networks > Network Mode and switch to GSM/WCDMA (Auto Mode).

You can check which applications are consuming the most amount of battery power by going into Settings > Battery. The usage area will show which apps are consuming the most amount of power.

Another option and a last resort is to factory reset (hard reset) the phone. This will wipe everything from your phone. Only perform the factory reset with a battery charge of at least 70%. When the factory reset completes, turn the S3 off completely and allow the device to charge to 100%.


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