i lost my phone and bought a new sim then activated online. i put the new sim into three kinds of unlock phones non of them work. why?

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  • Updated 5 years ago
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Jinghua Cao

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Posted 5 years ago

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MatB

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You need to call Koodo to find out why your SIM first activation didn't go through, or try it on a Koodo genuine handset. You should be sûre that your account is not In a suspended account status
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Dennis, Mobile Master

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Koodo uses
3G HSPA+ 850/1900
4G LTE 1700/2100

Does your unlocked phone work on these frequencies.
If it is an iphone, you might need to update via itunes first
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Mark Kokolsky

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Id double check the phones your trying to use and make sure they will work.

www.switch2koodo.com

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