I lost my cell phone

  • 1
  • Question
  • Updated 3 years ago
  • Answered
I lost my cell and want to use an old one that I have until my contract is up. Can I?
Photo of Marjie Taylor

Marjie Taylor

  • 110 Points 100 badge 2x thumb

Posted 5 years ago

  • 1
Photo of Timo Tuokkola

Timo Tuokkola, Mobile Master

  • 139,982 Points 100k badge 2x thumb
As long as it's either unlocked or from Koodo.
Photo of Marjie Taylor

Marjie Taylor

  • 110 Points 100 badge 2x thumb
Great! Thanks for your help!
Photo of quasarito

quasarito

  • 9,738 Points 5k badge 2x thumb
Since you say your cell phone has been lost, that would mean that you no longer have your SIM card either. Notify Koodo immediately so that the phone can't be used and charges made against your account.

In order to use your old phone, you will need to purchase a new SIM card from Koodo ($10) and activate the new card on your account. Insert the SIM card into your old phone and you will be able the phone with your telephone number.
Photo of Marjie Taylor

Marjie Taylor

  • 110 Points 100 badge 2x thumb
Great! Thanks for your help
Photo of Conrad Tyson Bull

Conrad Tyson Bull

  • 60 Points
i just wanna cancel my phone
Photo of Cameron Jones

Cameron Jones

  • 6,960 Points 5k badge 2x thumb
OK, you can't cancel it in this forum. You need to call it in. If you have a negative tab, it'll be charged to your bill as part of the cancellation process

This conversation is no longer open for comments or replies.