I just want to change my plan!

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  • Question
  • Updated 4 years ago
  • Answered
I want to change my plan. I went to the Koodo kiosk but they told me I had to do it on the elf serve. Self serve won't let me unless I buy a phone. What do I do to just change my plan?!?!
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scfmg

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Posted 4 years ago

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Mayumi, Mobile Master

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Log in to Self serve > Plans and Add ons > Change your plan > pick a plan you want.

And you don't need double post ;)
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scfmg

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When I go into self serve all I have there is for me to edit my profile, is it supposed to be like that? I don't see anywhere the Plans and Add ons :/

(and sorry didn't realize the first post actually posted, my bad)
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Mayumi, Mobile Master

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Oh, that case, you need to call Koodo *611 from your Koodo phone,
They will fix it for you.
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Chris Petersens

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You may have incorrectly set yourself on self serve that is why you are getting that error.

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