I just switched my iphone from Telus and now my data doesn't work.

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  • Updated 5 years ago
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Just switched from Telus to Koodo and everything works except for data. I'm pretty sure this is an APN thing but I don't know what information to enter. Any help?
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Greg Goa

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Posted 5 years ago

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Robert, Mobile Master

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What iPhone do you have? This is pretty weird since it should work with no settings to do!
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Timo Tuokkola, Mobile Master

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Sync the phone to itunes and update the carrier settings.
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Jorden, Mobile Master

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You can also try to get a carrier settings update by going into Settings, General, then About. If this method works it will automatically prompt you to update.
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John Lee

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If it's iPhone 3G or older, data services won't work. If your iPhone is 3GS or higher, than you may want to check your settings or sync to iTunes and update.
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Sandip M.

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Have Kooko rep do the setting. I had my wife's iPhone 4S from Telus to Koodo and it was setup by Koodo rep. Peace of mind.
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MVC

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did you change the apn settings?
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Jorden, Mobile Master

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You only get the menu to change the APN settings if it's jailbroken.
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MVC

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damn apple :@
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Jorden, Mobile Master

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It's setup in a way that the carrier settings configure everything for you so you don't have to mess with it. Only times you have issues is if you try to use it with a carrier who doesn't carry iPhones (and thus there is no carrier settings to donwload).

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