I just recently had my phone stolen after just getting a new one? What should I do?? Is it possible to get a new phone at Wal Mart??

  • 1
  • Question
  • Updated 5 years ago
  • Answered
Photo of Joan T. Zimmer

Joan T. Zimmer

  • 130 Points 100 badge 2x thumb

Posted 5 years ago

  • 1
Photo of Sophia

Sophia, Mobile Master

  • 142,984 Points 100k badge 2x thumb
Very sorry your phone was stolen, Joan :(
My first advice is block your SIM card, and any apps that might be compromised if you did not have a security code on your phone (email, apps, etc).
Unfortunately theft is not covered by any warranty so yes, you can buy a new phone but there won't be any compensation from Koodo I'm afraid :(
Photo of Robert

Robert, Mobile Master

  • 106,940 Points 100k badge 2x thumb
Hello Joan.

In order to block your SIM card from self serve you need to click this :

This conversation is no longer open for comments or replies.