I just recently had my phone stolen after just getting a new one? What should I do?? Is it possible to get a new phone at Wal Mart??

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  • Updated 5 years ago
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Joan T. Zimmer

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Posted 5 years ago

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Sophia, Mobile Master

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Very sorry your phone was stolen, Joan :(
My first advice is block your SIM card, and any apps that might be compromised if you did not have a security code on your phone (email, apps, etc).
Unfortunately theft is not covered by any warranty so yes, you can buy a new phone but there won't be any compensation from Koodo I'm afraid :(
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Robert, Mobile Master

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Hello Joan.

In order to block your SIM card from self serve you need to click this :

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