I just lost my phone.

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  • Updated 5 years ago
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I just lost my phone. i tried to suspend service online, but it says im unauthorized to view that page
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Mercedes Violet

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  • sad

Posted 5 years ago

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Paul Deschamps, Mobile Master

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You'll have to call customer service as it sounds like your self serve account has been set up as a manager and not the account holder. Have them change it son your the owner of the account and have them suspend your phone as well.
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John Burke, Mobile Master

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What phone was it?
If you're quick you might be able to retrieve it.

Try installing remotely "Plan B" from the Play Store--> https://play.google.com/store/apps/de...
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Paul Deschamps, Mobile Master

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Can't believe I missed saying that as well :-( lol
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Mercedes Violet

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Its a samsung galaxy ace. installed it about 5 mins ago. no emails yet. sent a text from a friends phone and nothing still

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