I hope im clear enough

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  • Updated 5 years ago
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I have a Nokia Lumia 520 with koodo mobile. I bought an unlock code for it from the phoning customer service. When i put a telus Sim card into the phone it didn't ask for an unlock code at all. Picture messaging and data is not working on the phone. What do i need to do to make it work.
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jeffers

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Posted 5 years ago

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Jonathan I, Mobile Master

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Ah. You'll need to edit the APN settings. Ivan is our resident WP fan and knows the trick to doing this, but I think there's an app to download that will allow you to get the data to work... and yes, the Lumia 520 works with either carrier freely so unless you intend to use it somewhere other than Telus, the code isn't helpful now lol
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Sophia, Mobile Master

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Oops, just realized you posted the same question twice, there is no need to, we see it all :D
Here is your other thread: http://community.koodomobile.com/kood...
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jeffers

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ok cool i got internet on the phone working however i still cannot receive Picture messages. I'm not sure what im doing wrong but a link to that app would be really helpful.
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Boolanger

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Hi Jeffers

MMS has some issues on WP8 when moving around carriers, your best bet is to download the Nokia access point app. This will allow you to select your carrier and will set the APN info for you. The app is not searchable in the market but if you go to the below link from your phone it will direct you to it.
Once the app is installed you will find it under the settings for the device. If you still have issues you may need to delete your current APN info and select the carrier again,.

http://www.windowsphone.com/en-ca/sto...

Or look for the Lumia pusher app in the marketplace it has direct links to many non searchable nokia apps
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rikkster, Mobile Master

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The Lumia pusher app is no longer published/available.

http://www.windowsphone.com/en-ca/sto...
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Boolanger

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Well that is a bummer, There are some others out there but I haven't tried them so...
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Ivan, Mobile Master

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Jeffers, your phone is not unlocked. Koodo/Telus have the same MCC-MNC and the phone itself cannot distinguish between those two SIMs. When you insert a non-Koodo/Telus SIM, you'll be prompted to enter your unlock code.

As for your APN settings, go to: http://julip.co/2012/12/lumia-810-cha...

Follow the instructions there and you'll be good to go in no time.
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jeffers

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i called customer service they gave me a refund on the code because i was pissed.
Thank you for the main link to the app i was able to download and install and it worked perfectly. I didnt even have to change any settings in internet APN or MMS APN it auto configured and worked first try. Thank all of you guys for your time and effort <3
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jeffers

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Also Ivan Ty you for explaining how MCC-MNC works

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