I have not paid since Oct, 2013, my phone is now disconnected, what should I do?

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  • Updated 4 years ago
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I have not gotten any bills since via email since then. Now my balance is coming up 400. What should I do?
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Sean P

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Posted 4 years ago

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Daniel Kim, Mobile Master

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If you haven't been receiving your ebill you should call in to figure out your bill and pay your bill. But still oct 2013 is quite a while ago. Also it is 35 to reconnect after service has been suspended due to not paying.
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Sean P

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which number should I call?

Thanks
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Daniel Kim, Mobile Master

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You can reach Customer Service at 1-866-99-KOODO (1-866-995-6636)
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Sean P

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It says "mobile network not available"...helpppp
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Timo Tuokkola, Mobile Master

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Call from a phone that ISN'T suspended.
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Mayumi, Mobile Master

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Borrow a phone from your friends or family member to make a phone call.

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