I have no service

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  • Question
  • Updated 4 years ago
  • Answered
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Why can't I send or receive texts and calls. Is koodo down?
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Micah McKinley

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Posted 4 years ago

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Sophia, Mobile Master

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Seems like it! You're not the only one :) Look at this page alone, there are dozens of people who posted the same... I would imagine there is an outage somewhere. Stay tuned for more information...
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Nabil, Employee

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Hey Micah,

The issue is now fixed. You should remove/reinsert the SIM card as well as the battery (if applicable) : it refreshes the phone system. If no change, give a call to our techs by dialing 1-866-995-6636 (option #6) from a land line.

Thank you for your patience and your understanding.

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