i have a samsung galaxy ace 2x...Everything was working fine , now i cannot turn on the wifi. its greyed out, almost as if its been disabled

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i have a samsung galaxy ace 2x...Everything was working fine , now i cannot turn on the wifi. its greyed out, almost as if its been disabled. ive taken the battery & sim card out and did a total wipe/reboot and it still wont allow me to turn it on. Any ideas?
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Colleen

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Posted 4 years ago

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Jonathan I, Mobile Master

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If you've done everything you've said you've done, it could be the WiFi driver malfunctioning.

Did you get your Ace II X with Koodo? Has it been less than a year? If it is, that's covered under warranty and I think you should send it out for repair.
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rikkster, Mobile Master

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An update was released for the Ace 2x last week that may solve the issue. Go to Settings > About device and tap Software update.

Edit: If you cannot access Wi-Fi, you can download Samsung Kies and obtain the update that way.

Samsung Kies download link:

http://www.samsung.com/ca/support/use...

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