I have a pay as you go & I was getting text messages now I`m not getting any . Whats going on ?

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  • Updated 4 years ago
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Kenneth T Lucas

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Posted 4 years ago

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Paul Deschamps, Mobile Master

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DID your base plan expire possibly. If not then
Try taking out the battery and SIM Card for a minute or so then replace them and try it again.
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Kenneth T Lucas

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Nope just got the phone 2 weeks ago and it was working fine now I`m not getting my texts . My plan isn`t up until the 4th of every month .
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Some random Mobile Master, Mobile Master

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Your renewal date will move every month Kenneth. Your base plan doesn't renew on a fixed date, but every 30 days.
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Some random Mobile Master, Mobile Master

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Yep Kenneth, most likely expired base plan like Paul said. It's important to note that the base plan doesn't renew on a fixed date, it's every 30 days, so every month, the "date" will move accordingly. This may be what threw you a curve and you didn't notice. Log into self-serve and check the status of your base plan.

Once expired, you have 90 days to renew before losing your number and boosters (basically, your whole account). Of course, it won't be working during those 90 days, it's just a grace period.

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