I have a data plan but can't seem to connect to anything through 3G service with my new Nexus 4 phone

  • 1
  • Question
  • Updated 4 years ago
  • Answered
I have recently bought a new Nexus 4 phone and switched plans to a 600mb data plan. However, I can't seem to connect to the internet or Facebook app or anything really through 3G network or any network other than Wifi.
Photo of Alexandre Aubin

Alexandre Aubin

  • 70 Points

Posted 5 years ago

  • 1
Photo of Paul Deschamps

Paul Deschamps, Mobile Master

  • 203,312 Points 100k badge 2x thumb
Make sure that your APN settings are set to those of Koodo's, also make sure that you have data enabled. Here's the settings you'll need and how to set them up if needed http://koodomobile.com/en/ab/non-kood...
Photo of Inverness


  • 60 Points
That link no longer works. I have the same problem.
Photo of Chad Burr

Chad Burr, Mobile Master

  • 203,988 Points 100k badge 2x thumb
Hey Now,

You mentioned also that you switched plans. Is it possible that you had a data block on your old plan? That block may still be in effect. If Paul's suggestion doesn't pan out, try giving Koodo a call to see if that's the case.

Photo of Fanny M

Fanny M

  • 60 Points
Hello I do have the same issue despite checking these settings. I also cannot connect to some WIFI networks. I never had access to 3G. Maybe this problem comes from the SIM card.
No switch from another plan
thank you

This conversation is no longer open for comments or replies.