I changed my phone number with Koodo but its not changing on the phone.

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  • Updated 5 years ago
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I changed my phone number on self serve it said to turn my phone off wait 15 minutes, so I did. my number changed, as in people can't text my old number. But when I go into information on my cell, my old number is coming up, how do I get that to change to the new one. Why can't I send your receive picture messages since I changed my number, I pay for it in my plan I SHOULD BE ABLE TO USE IT.
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Shelby-Anne Tilker

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  • angry

Posted 5 years ago

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This isn't important. It will update on it's own. Picture messaging requires mobile data to be on.
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Dennis, Mobile Master

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Just give it a bit more time. You may want to pull out the battery and sim and retry as well

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