I can't use my internet!

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  • Updated 4 years ago
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I bought internet with 1G but I still have 300MB to use. But I can't use my internet. I already paid my plan this month. Why can't I use my internet?
Photo of Andressa Emy Tsujii

Posted 4 years ago

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Photo of Vincent

Vincent

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Hey Andressa!

Did you try to remove/reinsert the battery (if possible) and the sim card?

If no change you can give our techs a call by dialing 1-866-995-6636 (option 6) from a landline in order to have your phone available for complete troubleshooting.

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