I can't send a picture by text message since switching to koodo

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  • Updated 4 years ago
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Posted 4 years ago

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Timo Tuokkola, Mobile Master

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Do you have data blocked?
No
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Timo Tuokkola, Mobile Master

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Is data working?
Did you get your phone from Koodo or bring it from another provider?
What phone do you have?
What happens when you try to send a picture message?
Data is working. It is not from koodo. It says picture can not send to big.
Lg Optimus
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Timo Tuokkola, Mobile Master

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When the phone says it cannot send a picture because it is too big, it generally means that it cannot send the picture because it is too big. Try sending a lower res picture.
I have never had this problem before with this phone until I came to koodo
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Timo Tuokkola, Mobile Master

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Doesn't change the fact that it's the phone that's giving this error, not Koodo's network. Again, try sending a lower res picture and see if it works.

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