I can't log onto my phone!

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  • Updated 5 years ago
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I had a screen lock password, and I guess while I was moving around it kept on trying my password. Then I went to check my phone and it said that I need to sign in with my Google Account, but I don't have a google account!
I haven't used my phone in several days and im really frustrated!
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Emily Bourdage

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Posted 5 years ago

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Sherlock Holmes

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You'll need to do a factory reset at this point which means any info that hasn't been backed up will be lost.
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Chad Burr, Mobile Master

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Normally at this point the only way in is to perform a factory hard reset. What phone do you have?
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Zaphod Beeblebrox

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Have you been able to access the Google Play Store (Android Marketplace) to download apps?
If so, you have a gmail account.
If not, then go with the above suggestions

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