I cant access my account and the email I used for the account I can no longer access as well. how do I get access to my account otherwise?

  • 4
  • Question
  • Updated 2 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: 1-866-995-6636

I want to access my account but cant rememeber my password. but I also don't have my username/email account anymore as I had to change it for personal reasons. I am wondering if I can reset my account and set it all up again so that I may use the self serve? and if I can how do I do that?
Photo of Jason Bateman

Jason Bateman

  • 100 Points 100 badge 2x thumb

Posted 5 years ago

  • 4
Photo of Mayumi

Mayumi, Mobile Master

  • 115,026 Points 100k badge 2x thumb
If you forgot your email/username, you can use this link

If you have difficulty resetting your self serve account, you can call Koodo at 1-866-995-6636 from any phone or you can dial *611 from your Koodo phone .
Photo of Chris Ash

Chris Ash

  • 62 Points
Site is so not user friendly, i work days and cant access my account. your advice is dry and boring and not helpful at all. obviously i tried the forgotten password.

This conversation is no longer open for comments or replies.