I cancelled my plan within 2 weeks of my purchase, but my bill says i owe $82. How do i find out what i actually owe?

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  • Updated 5 years ago
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Brad Martens

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Posted 5 years ago

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Joey Giguere

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Hey Brad:

Give Koodo Customer Service a call at 1-866-99-KOODO (1-866-995-6636) or 647-788-4337. Once they confirm you've brought the phone back, customer service can bring up the total for you!
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Chris Petersens

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Why would he have to call? Of you used the phone you are still responsible for paying the bill. If he didn't than I get it. Returning a phone within the 14 day period doesn't absolve anyone from skipping a bill.:-)
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Jeff Caughill

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I think you will have to pay part of it for the days you used, but this amount should be prorated, thus lowering your amount due.
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Chris Petersens

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If he used data and went over he will have to pay the full amount on the overage. That won't be prorated.

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