I can text and call but can't access my data. Anybody know the reasons?

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  • Updated 4 years ago
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I am now in the US and I have added the 30 bundle plan both via self service website and text. I can make calls and text.But I still can't use any data in Los Angeles. Does anybody know why? Thanks for help!
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Leung Kai Tung

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Posted 4 years ago

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Dennis, Mobile Master

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Settings>Cellular
Ensure data roaming and data are enabled
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Graham MacCara

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You may also have Data restricted on your plan. An easy call to fix.
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Leung Kai Tung

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The 40mb limit is counted as using data roaming but not normal 3G?
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Dennis, Mobile Master

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3G data while roaming is the same as 4G/LTE Data while roaming which is the same as roaming data in general
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Leung Kai Tung

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I see thank you:)

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